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Overview
If you ever have a problem with your computer, printer, monitor, network or any
other device, just
give us a call or send us an e-mail and we'll surely get you back up and
running. Our experienced technicians know all that's needed to get your computer
back in shape. They will get to know you on a personal level and will repair
your computer as if it was their own.
A large majority of
computer problems can and will be repaired on-site. Few are the cases when we
have to pick up your product, repair it at our facility, and then drop it back
off at your location. That's right, even if we can't get it repaired on-site, we
would take care of all the transporting, and best of all, our turn times for
labor are in the 24-hour range! So you wouldn't ever be without your computer,
or printer for longer than a day. Of course, sometimes we have to order some
specific parts on your product, but we'll keep you informed all through the
process so you know exactly what's going on with it. You will also be able to
look at your service order online and get real-time information on the status of
your product.
Availability
Our repairs, as they are in-home repairs, will have to be done on an appointment
basis. Once a time is set, we will show up at your door at the established time
and start working on your computer. After we're done, we test it out, we show
you that it works and give you some tips and advice on how to make it run better
and more reliable. It's all a simple process and all you have to do is sit back
and watch us do all the work.
If you have an emergency, technicians are available 24/7 for it and response
times are typically a few hours.
For our business customers we can also set up a contract for IT outsourcing and
volume repairs discounts.
Pricing
Minimum labor charge: $24.95
Hourly rate: $40.00/hour, consult Upgrades Price List for individual services
No trip charge, No charge for estimates only.
Promotions: FREE
system optimization for first-time customers.
Contact
Call us, or use the Online Appointment Form to set an appointment. You may also
use the More Information form to request a personalized quote or an answer to a
specific question. |